Best Mid-Range Accommodation

This category recognises hotels offering quality accommodation and service at the level specified. There is a high emphasis placed on customer service and the quality and décor of the accommodation. The venue must offer a hotel bar on-site for patrons to enjoy. Please note: Eligible venues will be provided with an invoice for accommodation stay for payment post judging. 

Judges will base their assessment on a range of areas including, but not exclusive to, the following:

• Hotel Facilities, ambience and décor
• Accuracy of Reservations
• Customer service throughout the venue
• Guest Room facilities
• Bathroom facilities
• Housekeeping and general cleanliness
• Food and Beverage offerings at venue
• Breakfast offerings
• Environmental sustainability
• Telephone technique
• Hotel Bar facilities and service
• Overall customer experience