Best TAB Licenced Venue

This category recognises excellence in service and facilities within a TAB setting in a venue. It places significant emphasis on the overall quality of the customer experience, including food, beverages, customer service specifically regarding the TAB facilities area of the hotel. Please note: Finalists will be judged solely on an anonymous site visit between February and July and venues from both metropolitan and regional centres are eligible. Judges will base their assessment on a range of areas including, but not exclusive to the following:

  • Professionalism and outstanding customer service
  • Staff neat, in clean attire and well groomed
  • Staff knowledge and ability to assist in TAB area
  • Range and quality of food and beverages
  • Décor and design characteristics
  • Condition of furniture, fittings & electrical
  • Popularity of the establishment
  • Comfortable and positive experience for customers
  • Ambience – audio visual, lighting, music
  • Hygiene and cleanliness
  • Lounge/seating area available for TAB patrons
  • Bar area in close proximity to TAB area
  • In-house promotions and communication activities
  • Effective Signage

Award Categories: 

The entry fee required to nominate into the AHA National Awards for Excellence is $330 per category.

Please be aware that payment for your nomination is due within 14 days of receiving the invoice.

AHA National Award categories include: