Best Superior Accommodation

This category recognises hotels offering superior style accommodation. Finalists in this category will demonstrate a range of services and facilities which are deemed to be above average in quality. Special attention will be given to service and those little extras that make the guest experience a memorable one. Please note: Eligible venues will be provided with an invoice for accommodation stay for payment post judging.  This category is also suited for any State Branch winners of Best Resort or Best Boutique Accommodation**

Judges will base their assessment on a range of areas including, but not exclusive to, the following:

• Hotel Facilities, ambience and décor
• Accuracy of Reservations
• Customer service throughout the venue
• Guest Room facilities
• Bathroom facilities
• Housekeeping and general cleanliness
• Food and Beverage offerings at venue
• Breakfast offerings
• Environmental sustainability
• Telephone technique
• Hotel Bar facilities and service
• Overall customer experience